Dennis Gonier to Speak at the 3rd Annual Customer Experience Excellence Conference
Dennis Gonier, CEO, TARP Worldwide, has accepted an invitation to speak at the 3rd Annual Customer Experience Excellence Conference. The conference, which takes place September 8th and 9th, 2008, at the Westin San Francisco Market Street in San Francisco, California, focuses on best practices and features case studies from industry-leading organizations that excel in the customer experience.
“Improving the customer experience is absolutely mission critical in this economy,” says Gonier. “And to consistently deliver superior service is challenging enough -- but even more so with large, complex operations and services.” Gonier will co-present with the Automobile Club of Southern California, the nation’s largest club in the American Automobile Association (AAA). Ghe presentation will cover how insightful analytics, innovative practices, and clever use of technology helped drive customer experience success under challenging, competitive circumstances.
For more information and to be taken to the conference website, click here.
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